Customer Service

Over 10 years in the digital storage business has taught us that customer service must match the quality of the product.

As good as our technology is, it’s not the only reason customers choose to stay with us.

As some wise sage once said, a happy customer is a good business strategy!

Support Resources

Remote support – All of our clients can rely on our dedicated team of storage technicians remotely monitoring and maintaining their storage solution.

Support website – The Object Matrix support website is a great resource for customers wishing to get started with MatrixStore or learn more about integrating it with other technologies.

Object Matrix Support Platform

Submit a ticket – Sometimes customers need the hands on support of and IT professional with intimate knowledge of the platform. Customers log in and submit a ticket to access this level of support.