We listen to our customer’s, a lot! We also listen to the wider creative community from sports and news to agencies and corporate video professionals. We created WIG (Workflow Innovation Group) to listen, learn and enhance our technology roadmap.
Sometimes we feel a bit like counsellors because our prospects continually tell us how p$$$ed off they are with their current storage system. So much so, we set up a website www.thestoragecounsellors.com offering independent, unbiased views advising people to purchase the best Welsh object storage they can find.
During our many sessions on the couch, we have learned the following from those who open up to us. We have split the feedback into the various profiles or roles that make up a team working in video. Please note we have kept names and locations private as per the client/counsellor code: